Weird error

Discussion in 'Suggestion Box' started by SteveW, Jul 13, 2017.

  1. SteveW

    SteveW New Member

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    Posted by SteveW, Jul 13, 2017 #1
    Hi Guys

    Found a strange error that isn't easy to replicate.

    I have found that in certain situations, you cannot click on any object. This applies to hyperlinks all the way down to placing a cursor on the screen to edit text.

    After a bit of playing around, I think I narrowed it down to only happening as you scroll down the page. I have never seen this before.

    Anyone else find this?
     
  2. Ruby

    Ruby Administrator/ Tech Nerd

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    Posted by Ruby, Jul 13, 2017 #2
    You mean like this. If it is the colors just need to be tweaked a bit. If you can screen shot what's going on that would help a lot. IMG_0010.PNG
     
  3. OP
    OP
    SteveW

    SteveW New Member

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    Posted by SteveW, Jul 13, 2017 #3
    No, I literally cannot click anything if I scroll down the page at all, I have had to reply to my own message as thats the last thing before scrolling. I will try and get a screenshot later, but its difficult to replicate as it will just show me hovering over a text box and not doing anything, or a hyperlink not underlining as it would do when hovered over if active.
     
  4. OP
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    SteveW

    SteveW New Member

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    Posted by SteveW, Jul 13, 2017 #4

    I have even had to tab down to the post reply button from the top of the page, as writing the last post made me scroll....
     
  5. Brad P

    Brad P Founder

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    Posted by Brad P, Jul 13, 2017 #5
    I've seen that also. I've changed the style I think that's the issue.
     
  6. Ruby

    Ruby Administrator/ Tech Nerd

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    Posted by Ruby, Jul 13, 2017 #6
    @Brad P are you on mobile or a computer? @SteveW can you see if it happens on a mobile device?
     
  7. OP
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    SteveW

    SteveW New Member

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    Posted by SteveW, Jul 13, 2017 #7
    It must have been the style as it works fine now. When its switched back again ill be happy to trouble shoot on the Ipad.
     
  8. Ruby

    Ruby Administrator/ Tech Nerd

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    Posted by Ruby, Jul 13, 2017 #8
    Ok cool I’ve tested on both my iPad Pro and iPhone seems fine to me.
     
  9. Brad P

    Brad P Founder

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    Posted by Brad P, Jul 13, 2017 #9
    @Ruby ttry using the light style new for a little while.
     
  10. Ruby

    Ruby Administrator/ Tech Nerd

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    Posted by Ruby, Jul 13, 2017 #10
    Will do
     
  11. Ruby

    Ruby Administrator/ Tech Nerd

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    Posted by Ruby, Jul 13, 2017 #11
    Brad Light2 new is unresponsive on my iPhone and iPad. I had switch back to light2.
     

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